Frequently Asked Questions

Barrel and Bites is your personal go-to fish centre. For an optimal experience with Barrel and Bites, please read through our FAQs. If you have any queries, reach out to us or call us at +91 90800 93800

Yes, we have received the Global SSL certification and site secured that ensures all the payments made to are secure.

A flat delivery charge of Rs.35 is applicable on all deliveries.

Pre-Booking orders cancellation is available only 22:00hrs of the booking date.

Register with the mobile number and upon acknowledging the OTP. Account will be created. you can fill the address and proceed for purchasing.

1. The package has been altered or damaged during transit.

2. The item delivered is not what you had placed an order for.
Reach out to us or call us at +91 90800 93800.

We currently operate in Chennai and in phase of expansion in coming days.

Register your account with your mobile number from our app avaialble in play store and place you order from our Mobile App, Website.

The pre-booked order will be delivered on the booked date between 7 AM - 11 AM.

Yes! You can pre-book and schedule delivery for the next day.

You can call us at +91 44 42318340. For order tracking.

We recommend placing separate orders for each address.

If you can’t remember your password. OTP will be sent to registered mobile number and password can be reset .

Yes, In the orders bucket you will be able to see .

Netbanking, Credit and debit cards.

Amount will be refunded to the same account within 48 hours.

Reach out to us or call us at +91 90800 93800. Based on validation refund will be processed.

Gross weight is the weight of the fish without cleaning. Net weight is the weight of the fish after cleaning.

Yes. Rs 35 as delivery charge.

Open the APP, enter registered number, get OTP and go head reset of the password.

Login to the App with the registered mobile number and update information.

Yes. While booking the order kindly enter the address of delivery.

Close all the application in mobile and reopen the app.

Reach out to us or call us at +91 90800 93800.

You can reach us at +91 90800 93800 / +91 44 42318340.

Pre-booking orders will bulk quantity is allowed.

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